Privacy Policy

A legal disclaimer

Information We Collect

Information You Provide

When you place an order or contact us, we may collect:

Information Collected Automatically

When you visit our website, certain information may be collected automatically, including:

Payment Information

We do not store your payment card details. All payment transactions are processed securely through Stripe and/or PayPal. Please refer to their respective privacy policies for information on how they handle your financial data:

How We Use Your Information

We use the information we collect to:

We do not sell, rent, or share your personal information with third parties for marketing purposes.

Order Information and Third Parties

To fulfill your order, we may share necessary information with:

These third parties are only given the information necessary to perform their specific function and are not permitted to use it for other purposes.

International Orders

Bespoke Facets ships worldwide. If you are located outside the United States, please be aware that your personal information will be transferred to and processed in the United States, where our business operates. By placing an order, you consent to this transfer.

For customers in the European Union or United Kingdom, you may have additional rights under the General Data Protection Regulation (GDPR) or UK GDPR, including the right to access, correct, or request deletion of your personal data. To exercise these rights, please contact us at the address below.

For customers in California, you may have additional rights under the California Consumer Privacy Act (CCPA). Please contact us for more information.

Cookies

Our website may use basic cookies to support site functionality, such as remembering items in your cart or maintaining your session. We do not use cookies for advertising or tracking purposes across other websites.

You may disable cookies in your browser settings, though this may affect some functionality of the site.

Data Retention

We retain your order and contact information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Order records are typically retained for a minimum of 7 years for tax and accounting purposes.

Data Security

We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. Our website uses SSL/TLS encryption for all data transmission. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Children's Privacy

Our website is not directed at children under the age of 13, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us and we will promptly delete it.

Links to Third-Party Sites

Our website may contain links to third-party websites such as our Etsy shop or social media profiles. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies separately.

Changes to This Policy

We may update this privacy policy from time to time. When we do, we will revise the "last updated" date at the top of this page. We encourage you to review this policy periodically.

Contact Us

If you have any questions, concerns, or requests regarding this privacy policy or your personal data, please contact us via the contact link on our website.

Privacy Policy

A legal disclaimer

Information We Collect

Information You Provide

When you place an order or contact us, we may collect:

Your name

Email address

Shipping and billing address

Phone number (if provided)

Any messages or inquiries you send us through the contact form

Information Collected Automatically

When you visit our website, certain information may be collected automatically, including:

IP address

Browser type and version

Pages visited and time spent on the site

Referring website

Payment Information

We do not store your payment card details. All payment transactions are processed securely through Stripe and/or PayPal. Please refer to their respective privacy policies for information on how they handle your financial data:

Stripe: https://stripe.com/privacy

PayPal: https://www.paypal.com/us/legalhub/privacy-full

How We Use Your Information

We use the information we collect to:

Process and fulfill your orders

Communicate with you about your order, including shipping updates and confirmations

Respond to your inquiries and customer service requests

Comply with legal obligations

Prevent fraud and protect the security of our website

We do not sell, rent, or share your personal information with third parties for marketing purposes.

Order Information and Third Parties

To fulfill your order, we may share necessary information with:

Shipping carriers (such as USPS, UPS, FedEx, or international carriers) to deliver your order

Payment processors (Stripe and/or PayPal) to complete your transaction

Legal authorities if required by law

These third parties are only given the information necessary to perform their specific function and are not permitted to use it for other purposes.

International Orders

Bespoke Facets ships worldwide. If you are located outside the United States, please be aware that your personal information will be transferred to and processed in the United States, where our business operates. By placing an order, you consent to this transfer.

For customers in the European Union or United Kingdom, you may have additional rights under the General Data Protection Regulation (GDPR) or UK GDPR, including the right to access, correct, or request deletion of your personal data. To exercise these rights, please contact us at the address below.

For customers in California, you may have additional rights under the California Consumer Privacy Act (CCPA). Please contact us for more information.

Cookies

Our website may use basic cookies to support site functionality, such as remembering items in your cart or maintaining your session. We do not use cookies for advertising or tracking purposes across other websites.

You may disable cookies in your browser settings, though this may affect some functionality of the site.

Data Retention

We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. Our website uses SSL/TLS encryption for all data transmission. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Children's Privacy

Our website is not directed at children under the age of 13, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us and we will promptly delete it.

Links to Third-Party Sites

Our website may contain links to third-party websites such as our Etsy shop or social media profiles. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies separately.

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Changes to This Policy

We may update this privacy policy from time to time. When we do, we will revise the "last updated" date at the top of this page. We encourage you to review this policy periodically.

​

Contact Us

If you have any questions, concerns, or requests regarding this privacy policy or your personal data, please contact us via the contact link on our website.